• Purchasing Order Terms & Conditions

Purchasing Order Terms & Conditions

PURE PROTEIN’S SALES TERMS AND CONDITIONS

Thank you for your interest in purchasing our Products. We value your business and our goal is to make your purchasing experience as smooth and simple as possible. If you have any questions about our quotation or ordering process, please refer to the “FAQ” section of our website. Unless otherwise expressly agreed in writing, your purchase of Products is subject to the following terms and conditions:

I. DEFINITIONS

  1. “Commercial Use” means the sale, license, lease, export, transfer or other distribution of the PRODUCTS to a third party for financial gain or other commercial purposes of any kind and/or the use of the PRODUCTS: (a) to provide a service for financial gain; (b) for general sale or use in the manufacture of any therapeutic, diagnostic or other purpose intended for general sale. Commercial use also includes the sale, resale, or use of any Pure Protein Service for commercial gain.
  2. “Products” means any biologic or other material acquired from Pure Protein, L.L.C. (“Pure Protein”) by Purchaser as described on a Sales Order or through a Service Contract from the company.
  3. “Purchaser” means the person, entity, or organization purchasing and receiving the Products or requesting that a Service be performed on its behalf.
  4. “Research Purposes” means the use of the Products or Service for non-commercial, internal research and development purposes only by a Purchaser.
  5. “Sales Order” means an order submitted for Products or Services in a form and format as determined by Pure Protein from time to time to purchase Products.
  6. “Services” means any service performed by PURE PROTEIN on behalf of, or at the request of, a Purchaser.
  7. “Trademarks(s)” means all trade name, trademark and service mark rights, whether registered or not, now owned or hereafter acquired, and the entire goodwill of the business of Pure Protein connected with and symbolized by such marks, including, without limitation, Pure Protein, Pure Protein catalog marks, and Pure Protein Licensed Derivatives.

II. RESEARCH USE ONLY

Pure Protein offers its Products and Services for sale on its website for research uses only. THE PRODUCTS SOLD ON THIS WEBSITE ARE FOR RESEARCH USE ONLY AND ARE NOT FOR COMMERCIAL DIAGNOSTIC, CLINICAL, IN VITRO, EX VIVO, OR IN VIVO THERAPEUTIC USES, OR ANY TYPE OF CONSUMPTION BY OR APPLICATION TO HUMANS OR ANIMALS. Your purchase of our Products or Services gives you no rights to use Products or Services in any commercial application, including manufacturing, quality control, or commercial services such as reporting the results of your activities for a fee or other consideration, or reselling Products to any third party. You hereby agree to use our Products or Services for non-commercial, research purposes only. You acknowledge that our Products or Services have not been approved, cleared, or licensed by the United States Food and Drug Administration or any other regulatory entity whether foreign or domestic for any specific intended use, whether research, commercial, diagnostic, or otherwise. Please contact [email protected] if you have any questions about these Sales Terms and Conditions.

III. LICENSING FOR COMMERCIAL USE

  1. Commercial Licenses. Pure Protein recognizes the potential utility of our Products in commercial applications. To address this need, we have created an out-licensing program that allows certain companies and institutions to use our Products and Services under an exclusive or non-exclusive license agreement for commercial use.

Examples of commercial uses of our Products or Services that would require a license agreement for commercial use include (this is not a comprehensive list):

  • Clinical diagnostics
  • Transplant diagnostics
  • Vaccine manufacture
  • Human pharmaceuticals
  • Drug development
  • Contract pharmaceutical manufacture
  • QA/QC biological release, potency, viral clearance and/or product development assays
  • Contract research — drug discovery, preclinical services, screening
  • Medical devices
  • Nutraceuticals
  • Gene expression databases
  • Genome sequencing instrumentation
  • High-throughput technologies
  • Research reagents and tools
  • Toxicology testing
  • Veterinary pharmaceuticals

For information about commercial use of our Products or Services, please contact us: [email protected].

IV. GENERAL TERMS.

These sales terms and conditions (“Terms”), our quotation (if any) and Supplementary Terms, if any, comprise the agreement (“Agreement”) between you and Pure Protein. Unless your order is subject to a separate, valid, written, executed agreement between you and Pure Protein or its related companies, such as a separate Service Agreement, in which case such agreement applies, you agree to accept and be bound by this Agreement by ordering products on HLAprotein.com or by receiving ordering or sales documents that reference these Terms. Together this Agreement and the Website Policies and Procedures represent the complete and exclusive contract between us with respect to your purchase of any Products or Services.

  1. Supplementary Terms. Some of our Products or Services may also be subject to additional written contract terms that you will not find here (“Supplementary Terms”). You will find any Supplementary Terms that apply to your purchase in our quotation to you, on HLAprotein.com, or in literature that accompanies the Products or Service. You can also obtain copies by contacting us at [email protected].
  2. Terms Conflict. If any conditions within the Agreement documents conflict with each other, we will give them the following priority: (a) the quotation; (b) this Sales Terms Agreement for Products or Services; and finally (c) any applicable Supplementary Terms. We expressly reject any different terms or provisions contained in any document you provide, and if the terms and conditions in this Agreement differ from the terms of your offer, this Agreement will serve as the governing terms for our contract.
  3. When Agreement takes Effect. The Agreement between us is created when you receive email confirmation that we have accepted your order.
  4. Price.
    1. Determining Price. We may change our prices at any time without notice. Prices we quote you are valid for 30 days, unless we state otherwise in writing. If no price has been specified or quoted to you, the price will be the product price on HLAprotein.com in effect at the time we accept your order, so long as no technical errors affected the displayed price to you on the website.
    2. Taxes and Fees. Our product prices do not include any taxes (including VAT), duties, levies or other government fees that may apply to your order. If they apply, it will be your responsibility to pay them. If we pay them, we will add them to your invoice. If you claim any exemption, you must provide a valid, signed certificate or letter of exemption for each respective jurisdiction.
    3. Delivery Fees; Freight Policy. You are also responsible for standard delivery and handling charges, if applicable, and our product prices do not include such charges unless expressly stated. If we pay such charges, we will also add these to your invoice.
  5. Cancellation and Changes. Once you have placed your order, you cannot cancel or change it without our written consent.
  6. Payment.
    1. Payment Terms. For Products, we will invoice you for the Product price and all other charges due when we ship the products to you. Unless we have agreed otherwise in writing, we will charge your account or credit card upon shipment of the Product to you. If you have any authorized account with us that allows for net payment terms, you agree to pay us within 30 days from your receipt of invoice. Each order is a separate transaction, and you may not off-set payments, including from one order against another. You will make all payments in the currency specified in our invoice to you. Upon placing an order, we may place a hold on your credit card but we will not charge you until the Product has shipped.
      For Services, we may require a 50% payment upfront upon execution of a Service Agreement, and the final 50% payment after completion of the Services or deliverables. In some circumstances for custom Services we may require an upfront payment of the entire amount due for the particular Service.
    2. Late Payment. If you are late in making any payment due to us, without affecting our other rights, you will make payment to us, upon our demand, of a late-payment charge. The late payment charge will be calculated as interest on the sums due from the payment due date until you make payment in full, at the rate of 1.5% per month, or, if less, the maximum amount allowed by law and will also include our reasonable costs of collection (including collection agency fees and attorneys’ fees). We also reserve the right to cancel or stop delivery of products in transit and withhold shipments in whole or in part if you do not pay us when due, or if you otherwise do not perform your obligations in this Agreement.
  7. Delivery. We will ship products to the destination you specify in your order, FOB our shipping point. By agreeing to these Terms, you (i) give your consent for us to arrange for carriage for all products supplied hereunder on your behalf; and (ii) waive your right to arrange carriage or to give us any specific instructions regarding carriage. We may, in our discretion, make partial shipments and invoice each shipment separately. Our shipping dates are approximate only, and we will not be liable for any loss or damages resulting from any delay in delivery. You may not refuse delivery or otherwise be relieved of any obligations as the result of such delay. If our delivery of a product to you is delayed due to any cause within your control, we will place the delayed products in storage at your risk and expense.
  8. Risk of Loss and Title. Title to and risk of loss of the products will pass to you when we load them onto the commercial carrier at our facility.
  9. Returns and Shortages.
    1. Returns. Pure Protein must pre-authorize all product returns. Pure Protein will approve return of any product that is damaged or defective on receipt, provided you contact Pure Protein within five days after receiving the product and provided such damage or defect has not been caused by any failure by you or the carrier to handle or store products using reasonable care or as otherwise indicated on the label. If you do not contact us within this five day period, we will deem the product to be accepted, but you will not lose any warranty rights.
    2. Product-Credit Eligibility. If we exercise our discretion to authorize a product for return then the product must arrive at our facilities in a condition satisfactory for resale. Any return not due to our error is subject to a restocking charge of 25% of the sale price. We do not credit shipping charges. You will not receive credit for any product returned without our prior consent.

V. INTELLECTUAL PROPERTY.

  1. Use Limitations. As between you and us, we exclusively own all intellectual property rights relating to our products and services. Unless we expressly state otherwise in a separate written agreement, our sale of products to you grants you only a limited, nontransferable right under our intellectual property to use the quantity of products purchased from us for your internal research purposes. No right to transfer, distribute or resell our products or any of their components is conveyed expressly, by implication, or by estoppel. Unless expressly permitted by us in writing, you will not modify, change, remove, cover or otherwise obscure any of our brands, trade or service marks on the products. Nothing in the Agreement limits our ability to enforce our intellectual property rights.
  2. Commercial Applications; Additional Rights. Unless we expressly state otherwise in a written agreement with you, we give no rights to use our products in any commercial application, including manufacturing, quality control, commercial services such as reporting the results of your activities for a fee or other consideration, or in vitro diagnostic uses, ex vivo or in vivo therapeutic uses, or any type of consumption by or application to humans or animals. If you need commercial use rights in respect of our products (including the right to perform fee-for services), please contact our out-licensing department at [email protected]. Where your use of our Products are outside the scope of the Agreement, it is solely your responsibility to acquire additional rights.
  3. Intellectual Property Ownership. Unless otherwise specified in applicable written agreements with you, we exclusively own all intellectual property rights in any inventions (patentable or otherwise), discoveries, improvements, data, know-how, or other results that are conceived, developed, discovered, reduced to practice, or generated by or for us, or jointly by you and us, in relation to processes, designs and methods utilized in manufacture of a custom product. You agree to transfer and assign to us all your right, title, and interest in and to any joint intellectual property. At our request and at our expense, you will help us secure and record our rights in such intellectual property.

VI. LIMITED LICENSE AND USE OF PRODUCTS

  1. Limited License Grant. Pure Protein grants to Purchaser a limited, non-exclusive and non-transferable royalty-free license under the Pure Protein intellectual property to use Products for the Purchaser’s Research Purposes and internal non-commercial use only.
  2. Limitations on License. Purchaser receives no other license under the Pure Protein Intellectual Property to make, use or sell Products or Services for Commercial Use. By placing an order with Pure Protein, Purchaser specifically agrees that it will not use the Products or Services for any Commercial Use without the express, written consent of Pure Protein, which shall require an additional license. Purchasers desiring a license to sell Products commercially may contact Pure Protein at [email protected].
  3. No Human Use. Purchaser acknowledges that the Products are not intended for use in humans, and agrees that it shall not use the Products for any diagnostic or therapeutic treatments in humans.

VII. WARRANTY; WARRANTY DISCLAIMER

  1. Warranty. Pure Protein warrants that any Products delivered to you shall meet the specifications on the applicable Products’ product information sheet, certificate of analysis, and/or catalog description until the expiration date on the applicable Product’s product label if listed, or (30) day period after purchase, referred to herein as the “Warranty Period”.
  2. Remedies. Purchaser’s exclusive remedy, and Pure Protein’s sole liability, for breach of the warranties set forth in this paragraph is for Pure Protein to, at Pure Protein’s sole option, either (i) refund any fees paid to Pure Protein for such Products (exclusive of shipping and handling charges), or (ii) replace the Products or re-perform the Services.
  3. Applicability of Warranty. The warranties set forth in this paragraph apply only if Purchaser handles and stores the Pure Protein Products as described in the applicable product information sheet. Further, in order to obtain the remedies provided under the warranties, Purchaser will promptly email [email protected] detailing the specifications that the Product does not meet and how the conclusion was determined by specifying the testing or analytical method used to determine such specification. Pure Protein, at Pure Protein’s sole discretion will review Purchaser’s analysis to determine that protocols and or testing methods used are applicable to the purchased Products. In the event Pure Protein agrees that products do not meet the specifications, Pure Protein will remedy the situation as outlined above.
  4. Exclusive Remedy. To obtain the exclusive remedy, Purchaser must report the lack of viability or non-conformation to specifications to Pure Protein within the Warranty Period by emailing [email protected]. Any expiration date specified on the Product’s shipment documentation states the expected remaining useful life, but does not constitute a warranty or extend any applicable Warranty Period.
  5. EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE PRODUCTS AND ANY TECHNICAL INFORMATION AND ASSISTANCE PROVIDED BY PURE PROTEIN IS PROVIDED AS-IS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TYPICALITY, SAFETY, ACCURACY AND/OR NON-INFRINGEMENT.

VIII. COMPLIANCE WITH LAWS

  1. Purchaser Responsibilities. Purchaser is solely responsible for, and shall ensure compliance with, all foreign and domestic, federal, state and local statutes, ordinances and regulations applicable for use of the Products by Purchaser. Purchaser is solely responsible for obtaining all permits, licenses or other approvals required by any governmental authority in connection with Purchaser’s receipt, handling, storage, disposal, transfer and use of the Products. Without limiting the generality of the foregoing, any shipment of Products to countries outside the United States must comply with all applicable foreign and U.S. laws, including the U.S. export control laws and related regulations.

IX. INDEMNIFICATION

  1. If Purchaser is a Federal or State non-profit organization or foreign organization that is prohibited by law from entering into the indemnification obligation set forth in the subsequent paragraph:

    Purchaser assumes all liability for any and all third party claims, losses, expenses and damages, including reasonable attorneys’ fees (collectively "Claims") arising out of or relating to Purchaser’s use, receipt, handling, storage, transfer, disposal and other activities relating to the Products, provided that Purchaser's liability shall be limited to the extent that any such Claim arises out of Pure Protein's gross negligence or willful misconduct, and provided further that if the Purchaser is the U.S. federal government or a state institution such Purchaser assumes such liability only to the extent provided under the Federal Tort Claims Act, 28 U.S.C. §§ 2671 et seq. or under equivalent applicable State or foreign law.

  2. If Purchaser is a for-profit organization or a private non-profit organization:
    Purchaser hereby agrees to indemnify, defend and hold harmless Pure Protein and its Contributors against all third party claims, losses, expenses and damages, including reasonable attorneys’ fees (collectively "Claims") arising out of or relating to Purchaser’s use, receipt, handling, storage, transfer, disposal and other activities relating to the Products, provided that Purchaser's liability shall be limited to the extent that any such Claim arises out of Pure Protein's gross negligence or willful misconduct. All non-monetary settlements of any such Claims are subject to Pure Protein’s prior written consent, such consent not to be unreasonably withheld.

X. LIMITATION OF LIABILITY

  1. No Liability. To the extent permitted by law, in no event will Pure Protein be liable for any indirect, special, incidental or consequential damages of any kind in connection with or arising out of Purchaser’s use of the Products (whether in contract, tort, negligence, strict liability, statute or otherwise) even if Pure Protein has been advised of the possibility of such damages. In no event shall Pure Protein’s cumulative liability to the Purchaser exceed the fees paid by Purchaser to Pure Protein for Sales Orders for the six (6) month period preceding the date of the event giving rise to the claim. Purchaser agrees that the limitations of liability set forth in herein shall apply even if a limited remedy provided hereunder fails of its essential purpose.

XI. MISCELLANEOUS

  1. Governing Law. The Agreement and performance under it will be governed by the laws of the state of Texas in the United States of America. In the event of any legal proceeding between you and us relating to the Agreement, neither party may claim the right to a trial by jury. Any action arising under the Agreement must be brought within one year from the date that the cause of action arose.
  2. Regulatory Restrictions. You agree a) to use our products in accordance with our instructions; (b) you are solely responsible for making sure that the way you use our products complies with applicable laws, regulations and governmental policies; (c) you will obtain all necessary approvals and permissions you may need; and (d) it is solely your responsibility to make sure the products are suitable for your particular use.
  3. Uncontrollable Circumstances. We will not be responsible or liable for failing to perform our obligations under the Agreement to the extent caused by circumstances beyond our reasonable control. In certain situations, we may use our reasonable judgment and apportion products then available for delivery fairly among our customers.
  4. No Waiver; Invalidity. Our failure to exercise any rights under the Agreement is not a waiver of our rights to damages for your breach of contract and is not a waiver of any subsequent breach. If any provision or part of the Agreement is found by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions of the Agreement. No person other than you or us will have any rights under the Agreement.
  5. Headings. Headings are for convenience only and shall not be used in the interpretation of these Terms.
  6. Confidentiality. You agree to keep confidential any non-public technical information, commercial information (including prices, without limitation) or instructions (including any protein sequences or cell lines) received from us as a result of discussions, negotiations and other communications between us in relation to our Products or Services.
  7. Notices. Any notice or communication required or permitted under these Terms must be in writing and will be deemed received when personally delivered, or three (3) business days after being sent by certified mail, postage prepaid, to a party’s specified address.
  8. Requirement to Reduce to Writing. No waiver, consent, modification, amendment or changes to the terms of the Agreement will be binding unless in writing and signed by both of us. Our failure to object to terms contained in any subsequent communication from you will not be a waiver or modification of our Agreement.
  9. Severability. Any provision of the Agreement which is prohibited or which is held to be void or unenforceable shall be ineffective only to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof.
  10. Breach. Purchaser agrees that any breach of this Agreement, including but not limited to any breach of the scope of use provisions of this Agreement, will entitle Pure Protein to immediately cease without notice to Purchaser further shipments of Products and may create such irreparable injury as to entitle Pure Protein to seek temporary restraining orders and other preliminary or permanent injunctive relief in addition to all other equitable and legal remedies that may be afforded under U.S. or foreign laws.
  11. No Assignment. Purchaser may not assign or otherwise transfer its rights or obligations under these Terms and Conditions, whether by operation of law or otherwise. Any such attempted assignment or transfer will be void and of no force or effect.
  12. No Modifications Except in Writing. These Terms and Conditions may not be modified, waived or terminated except in writing and signed by the parties hereto. No term or provision contained herein shall be deemed waived and no breach excused unless such waiver or consent shall be in writing and signed by the parties. If any provision of these Terms are for any reason found to be unenforceable, the remainder of this Agreement will continue in full force and effect. None of the provisions cited herein are intended to create, nor shall be deemed or construed to create, any relationship between Pure Protein or Purchaser other than that of independent entities contracting with each other hereunder solely for the purpose of purchasing the Products.
  13. Correspondence. Any correspondence concerning these Terms should be addressed to Pure Protein, 7500 Rialto Blvd, Building Two, Suite 260, Austin, Texas 78735, Phone: (844) 444-7452 or contact us at [email protected].